yoshiPrivacy Policy
This page describes what we collect when you use yoshi and how we keep that data protected. We take your privacy seriously and comply with applicable data-protection laws in the jurisdictions where we operate. Our commitment is to be transparent about what information we gather, why we need it, and how we use it to serve your account, process your payments, and maintain platform security.
When you open an account on yoshi, we collect personal information necessary for account verification, payment processing, and regulatory compliance. This includes your name, email address, phone number, government-issued ID, proof of address, and banking details. We also collect behavioral data—your login history, game activity, wager patterns, and withdrawal requests—to detect fraud, calculate your loyalty tier, and deliver personalized promotions. All of this data is encrypted and stored on secure servers.
We do not sell your personal information to third parties. We share data only with payment processors, compliance partners, and law-enforcement agencies when required by law. You have the right to request access to your data, correct inaccuracies, or request deletion of non-essential information. Contact our support team via the Help menu in your yoshi account to exercise these rights.
What Data We Collect on yoshi
We collect two categories of data: information you provide directly, and information we gather automatically. Direct data includes your email, phone number, full name, date of birth, government ID number, residential address, and banking details. We require this information to verify your identity, comply with anti-money-laundering regulations, and process deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet.
Automatic data includes your IP address, device type, browser information, and login timestamps. We collect this to detect unauthorized access attempts, prevent account takeover, and understand how you interact with yoshi across football sportsbook, live-dealer tables, slots, and esports markets. We also track your wager history, game selections, and promotional claims to calculate your weekly cashback, tier progression, and referral eligibility. This behavioral data never leaves yoshi's servers without your explicit consent, except when required by law or to process your withdrawal request.
How We Use Your Data on yoshi
We use your personal information for five primary purposes. First, account management: we verify your identity, process your deposits and withdrawals, and maintain your account history. Second, regulatory compliance: we screen your information against sanctions lists, detect money-laundering patterns, and report suspicious activity to authorities when required. Third, fraud prevention: we analyze your login patterns, device fingerprints, and transaction history to identify unauthorized access or account compromise.
Fourth, loyalty and promotions: we calculate your tier status, weekly cashback, referral bonuses, and seasonal campaign eligibility based on your wager volume and game activity. Fifth, customer support: we use your account history to assist you with game rules, payment issues, bonus inquiries, and account recovery. We may also contact you via email or SMS to notify you of account security alerts, promotional opportunities, or policy changes. You can opt out of promotional communications in your Account settings, but we will continue to send security and transactional notifications.
Third-Party Processors and Data Sharing on yoshi
We share your data with external processors only when necessary to deliver yoshi services. Payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and your bank) receive your banking details and transaction amounts to process deposits and withdrawals. These processors operate under their own privacy policies; we recommend you review them. Compliance partners receive your KYC documents and transaction history to verify your identity and detect money-laundering. Law-enforcement agencies may request your data if they investigate fraud or criminal activity; we comply with valid legal requests.
We do not share your data with marketing firms, data brokers, or advertising networks. Our servers may sit outside your jurisdiction—for example, in Singapore or the European Union—but all data remains encrypted in transit and at rest. If you access yoshi from Jakarta, Surabaya, Bandung, Medan, or Semarang, your data may be processed on servers in other countries. By using yoshi, you consent to this international data transfer.
We at yoshi believe your privacy is non-negotiable. We encrypt your data, limit access to authorized staff, and never sell your information to third parties.
Your Rights and Data Deletion on yoshi
You have the right to access all personal data we hold about you. Log into your yoshi account and navigate to Account Settings to view your profile, KYC documents, transaction history, and loyalty tier status. You can download this data in a portable format by contacting our support team. You also have the right to correct inaccurate information; if your address or phone number changes, update it in your Account settings immediately.
You may request deletion of non-essential data—for example, your marketing preferences or device history—by contacting our support team. However, we must retain your KYC documents, transaction records, and account history for at least five years to comply with anti-money-laundering regulations and tax law. We cannot delete this data until the retention period expires. If you close your yoshi account, we will anonymize your behavioral data but retain transaction records as required by law.
Security Practices and Data Protection on yoshi
We protect your data using industry-standard encryption (TLS 1.2 or higher) for all data in transit. Your password is hashed and salted; we never store it in plain text. Your banking details and government ID are encrypted at rest on secure servers with restricted access. We conduct regular security audits and penetration testing to identify vulnerabilities. Our staff access your data only when necessary to support your account or investigate fraud; all access is logged and monitored.
We recommend you use a strong, unique password for yoshi and enable two-factor authentication if available. Do not share your login credentials with anyone. If you suspect unauthorized access to your account, change your password immediately and contact our support team. We will review your account activity and help you secure it. We are not liable for unauthorized access resulting from your own negligence or password sharing.
Policy Updates and Contact Information
We may update this privacy policy from time to time to reflect changes in our practices, technology, or applicable law. We will notify you of material changes via email or by posting a notice on yoshi. Your continued use of yoshi after such changes constitutes your acceptance of the updated policy. We recommend you review this page periodically to stay informed of how we handle your data.
If you have questions about our privacy practices, data handling, or your rights, contact our support team via the Help menu in your yoshi account. We respond to privacy inquiries within five business days. Our services are available only where local law permits. We do not operate in jurisdictions where online wagering is prohibited. You are responsible for verifying that your access to and use of yoshi comply with your own jurisdiction's laws.
This privacy policy is effective as of the date posted on yoshi. We reserve the right to modify it at any time. Your use of yoshi constitutes your agreement to this policy and our data practices. If you do not agree with how we handle your data, you may close your account and request deletion of non-essential information by contacting our support team.